Returns & Exchanges

At Our Story, we want every piece you wear to be part of a journey you love. If your selection isn't quite right, we offer easy returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the unworn items in their original packaging with all designer tags still attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will process your refund to the original payment method within 5-7 business days.